Shipping policy
Shipping Policy
At Urban Sutra, we aim to deliver your order safely and on time.
- Orders are generally processed within 2–3 business days.
- Delivery usually takes 5–10 business days after dispatch, depending on your location.
- Shipping charges, if applicable, will be shown at checkout.
- Delivery times may vary due to weather, holidays, courier delays, or other circumstances beyond our control.
- Once your order is shipped, tracking details will be shared when available.
- Please ensure your delivery address and contact details are correct. Urban Sutra is not responsible for delays caused by incorrect or incomplete information provided by the customer.
- If your package arrives damaged or you receive the wrong product, please contact us at anujjsharma324@gmail.com as soon as possible.
For any shipping-related questions, contact anujjsharma324@gmail.com.