Shipping policy

Shipping Policy

At Urban Sutra, we aim to deliver your order safely and on time.

  • Orders are generally processed within 2–3 business days.
  • Delivery usually takes 5–10 business days after dispatch, depending on your location.
  • Shipping charges, if applicable, will be shown at checkout.
  • Delivery times may vary due to weather, holidays, courier delays, or other circumstances beyond our control.
  • Once your order is shipped, tracking details will be shared when available.
  • Please ensure your delivery address and contact details are correct. Urban Sutra is not responsible for delays caused by incorrect or incomplete information provided by the customer.
  • If your package arrives damaged or you receive the wrong product, please contact us at anujjsharma324@gmail.com as soon as possible.

For any shipping-related questions, contact anujjsharma324@gmail.com.